We are thrilled to announce a significant milestone in our journey at Instinct—The Schwarzman Animal Medical Center (AMC) in New York City has now integrated Instinct into their operations, setting a new standard in veterinary medicine. With this launch, Instinct EMR will streamline operations for 140+ veterinarians across 20+ specialties.

"As the largest veterinary teaching hospital in the world and NYC's only level 1 trauma center, AMC selected Instinct because of the platform's innovative functionalities that allow our world-class team to continue to advance how we care for our patients," said Helen M. Irving, RN, MBA, President and CEO of AMC. "Created by and for veterinarians, the platform allows us to be more efficient in our workflow and further our commitment to the highest standards of veterinary care. Instinct shares AMC’s unwavering dedication to excellence, making this partnership a natural fit as we continue to elevate the field of veterinary medicine."

This partnership is poised to transform everyday operations at AMC, enabling their team to focus more on what truly matters—patient care.

"Instinct really aligns with what we're trying to achieve here at AMC", said Irving. "We love how they incorporate decision support tools, patient safety protocols, and automatic dose calculators– their system simplifies our processes so we better support a wide range of services, ensuring each patient gets the personalized care they need.”

Looking forward, AMC is excited about using various features of Instinct’s cloud-based platform, including:

• A unified system for patient records, workflow management, digital treatment plans, and anesthesia sheets.
• Integrated decision support and safety features to enhance clinical care.
• Streamlined appointment scheduling, prescribing, pharmacy management, billing, and payments.
• A newly developed external referring veterinarian portal.

"Instinct is more than just a tool; it's a game-changer in how we operate at AMC," said Irving. "It enhances patient care, optimizes client interactions, and sharpens our analytics. Importantly, it reduces the administrative load, allowing our team to spend more time with our patients. This technology is pushing the entire field of veterinary medicine forward, making our daily operations smoother and more effective."

AMC is one of the world's largest and most respected veterinary centers for a reason, and we are incredibly proud of this partnership and excited for the future developments it will bring to the field of veterinary medicine! We believe that going live at AMC signals our next chapter and Instinct’s commitment to being the future of innovation for the world’s top veterinary centers.

Stay tuned for more updates as we continue to innovate and transform veterinary practices with Instinct.