Telehealth, curbside check-in, PPE, cleaning, cleaning, cleaning. The daily hustle of a veterinary hospital is a brave new world. Luckily there’s a lot you can do with Instinct to help your new pandemic-inspired workflow.…
I’ve spent a lot of time talking with hospital leaders this week and learned a ton. As many likely know, there's a new phenomenon occurring: Curbside Check In and Triage.…
Yesterday I wrote about Novel Coronavirus and a Guide for Veterinary Hospitals. Now I’m getting a frequent new request: “Can you help my team serve our clients using telemedicine?”…
COVID-19 has likely made everyone experts on the phrases “flatten the curve” and “social distancing.” But there’s an odd reality to this for us. What we do—caring for our community’s sick and injured animals—is not conducive to shutting down or social distancing.…
Modernize your current hospitalization charging with this novel method that will boost practice cash flow and improve culture and efficiency.…
Charging clients for hospitalization can be complex, messy, and headache-inducing. Try this novel approach to avoid missed charges and keep things simple.…
Medical errors are estimated to be the #3 killer of humans in North America. That's why patient safety is the reason we get up every morning and work on Instinct.…
Big, small, corporate, or independent, most Instinct hospitals have one thing in common: They are converting from paper flow sheets to digital treatment sheets. We frequently get asked Why? As in, why stop using paper treatment sheets in the first place? The question is often accompanied by statements like “We’…
The good news? People care about their animals and are increasingly seeking medical care for them, creating a high demand for state-of-the-art veterinary hospitals. The bad news? Every veterinary practice team I talk with is struggling. The same challenges come up over and over: “We’re understaffed” Struggling to hire…
